"Manage Configuration Channels" from Red Hat Network Satellite WebUI fails with Internal Server Error (ISE)

Solution Verified - Updated -

Issue

  • Clicking on Manage Configuration Channel in the WebGUI gives Internal Server Error.
  • Tomcat log shows traceback with the following exception:

    com.redhat.rhn.common.db.WrappedSQLException: ORA-01427: single-row subquery returns more than one row
    java.sql.SQLException: ORA-01427: single-row subquery returns more than one row
    java.sql.SQLException: ORA-01427: single-row subquery returns more than one row
    
  • Taskomatic log shows similar error from nightly configuration file comparison task:

    2011-06-29 14:56:42,319 [DefaultQuartzScheduler_Worker-1] ERROR com.redhat.rhn.taskomatic.task.CompareConfigFilesTask -
    java.sql.SQLException: ORA-01427: single-row subquery returns more than one row
    

Environment

  • Red Hat Network Satellite version 5.3 or later

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