How do I open a support ticket with Red Hat via the Customer Portal?

Solution Verified - Updated -

Issue

  • I contacted Red Hat looking for support and the representative recommended that I open a Support Case through the Red Hat Customer Portal.
  • How customers can open a test case or ticket or an actual ticket/case?
  • What are the steps for opening a case with Red Hat?
  • How do I open a support ticket/case with Red Hat via the Customer Portal?
  • How to get help from Red Hat Technical Support?
  • How do I report an issue or a bug to Red Hat Technical Support?

Environment

  • Customer Portal

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